Safety and trust

Use ChitMate with people you know and trust.

ChitMate helps organize savings circles, but it does not guarantee contributions, payouts, member behavior, or the financial reliability of any circle.

Important limitation

ChitMate does not currently hold or transfer money.

ChitMate is not a bank, lender, investment platform, escrow service, or payment processor.

01No guaranteesWe do not guarantee payouts or member reliability.
02Trusted circles onlyJoin groups only with people you personally trust.
03Report concernsUse support channels to report fraud, abuse, or security concerns.

Information protection

ChitMate is designed to protect user data with privacy-minded product decisions and secure account practices.

Authentication

Users should protect accounts with strong credentials and avoid sharing verification codes.

Privacy controls

Group access should stay limited to intended members and organizers.

Fraud and abuse reporting

Report suspicious activity, impersonation, or group misuse through support.

Trusted group tips

Agree on written rules, schedules, roles, and what happens if someone misses a contribution.

Secure development

Security and privacy reviews should remain part of the product development process.